Creating customer evangelists : (Record no. 100989)

000 -LEADER
fixed length control field 00731nam a2200241 i 4500
001 - CONTROL NUMBER
control field C2-0296545
003 - CONTROL NUMBER IDENTIFIER
control field PPAK
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20180728074903.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 090422s2007 ilua|||| ||||| | eng d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781419597213 ; 1419597213
040 ## - CATALOGING SOURCE
Original cataloging agency PPAK
Language of cataloging eng
Transcribing agency PPAK
Description conventions rda
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Edition number 23
090 00 - LOCALLY ASSIGNED LC-TYPE CALL NUMBER (OCLC); LOCAL CALL NUMBER (RLIN)
Classification number (OCLC) (R) ; Classification number, CALL (RLIN) (NR) 658.8
Feature heading MCC
Feature heading G
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name McConnell, Ben,
Relator term author
245 10 - TITLE STATEMENT
Title Creating customer evangelists :
Remainder of title how loyal customers become a volunteer sales force
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Chicago :
Name of producer, publisher, distributor, manufacturer Kaplan Publishing ,
Date of production, publication, distribution, manufacture, or copyright notice 2007
300 ## - PHYSICAL DESCRIPTION
Extent x, 230 pages :
Other physical details illustrations ;
Dimensions 21 cm
336 ## - CONTENT TYPE
Source rdacontent
Content type term text
337 ## - MEDIA TYPE
Source rdamedia
Media type term unmediated
338 ## - CARRIER TYPE
Source rdacarrier
Carrier type term volume
650 10 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
942 ## - ADDED ENTRY ELEMENTS (KOHA)
-- dc
Koha item type Book
Holdings
Withdrawn Not for loan Current library Shelving location Date acquired Full call number Barcode Date last seen Koha item type
    Perpustakaan Alor Setar Pinjaman Dewasa 21/05/2009 658.8 MCC A01288184 09/05/2018 Book
    Perpustakaan Awam Sungai Petani Pinjaman Dewasa 21/05/2009 658.8 MCC A01288185 09/05/2018 Book