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Brinkman R., . (2003). Dealing with difficult people: 24 lessons for bringing out the best in everyone. New York: McGraw-Hill.
Brinkman Rick, . 2003. Dealing with difficult people: 24 lessons for bringing out the best in everyone. New York: McGraw-Hill.
Brinkman Rick, . Dealing with difficult people: 24 lessons for bringing out the best in everyone. New York: McGraw-Hill. 2003.