Scott G. G., . (2004). A survival guide for working with humans: dealing with whiners, back-stabbers, know-it-alls and other difficult people. New York: American Management Association.
Chicago
Scott Gini Graham, . 2004. A survival guide for working with humans: dealing with whiners, back-stabbers, know-it-alls and other difficult people. New York: American Management Association.
Harvard
Scott G. G., . (2004). A survival guide for working with humans: dealing with whiners, back-stabbers, know-it-alls and other difficult people. New York: American Management Association.
MLA
Scott Gini Graham, . A survival guide for working with humans: dealing with whiners, back-stabbers, know-it-alls and other difficult people. New York: American Management Association. 2004.