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The service age : 101 companies that profit from customer care
By: Contributor(s): Publisher: New York : NAL Books , 1989Description: xviii, 584 pages ; 23 cmContent type:- text
- unmediated
- volume
- 0453006477
- 658.812Â 23
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The service age :
APA
Zemke R., Schaaf D., . (1989). The service age: 101 companies that profit from customer care. New York: NAL Books.
Chicago
Zemke Ron, Schaaf Dick, . 1989. The service age: 101 companies that profit from customer care. New York: NAL Books.
Harvard
Zemke R., Schaaf D., . (1989). The service age: 101 companies that profit from customer care. New York: NAL Books.
MLA
Zemke Ron, Schaaf Dick, . The service age: 101 companies that profit from customer care. New York: NAL Books. 1989.