TY - BOOK AU - Gitlow,Howard S. AU - TI - The Deming guide to quality and competitive position SN - 0131984411 U1 - 658 23 PY - 1987/// CY - Englewood Cliffs, New Jersey : PB - Prentice Hall , KW - Deming, W. Edwards, 1900 - Contibutions in management ER -