TY  - BOOK
AU  - Bloch,Jon P.
TI  - How to handle difficult people : : easy instructions for managing the difficult people in your life
SN  - 9789670484761
U1  - 158.2 23
PY  - 2014///
CY  - Petaling Jaya, Selangor : 
PB  - Advantage Quest Sdn. Bhd. , 
KW  - Interpersonal conflict. ; Conflict management. ; Behaviour modification
N1  - Includes index
ER  -