TY  - BOOK
AU  - Toropov,Brandon
TI  - The complete idiot's guide to getting along with difficult people
SN  - 0028615972
U1  - 650.13 23
PY  - 1997///
CY  - New York : 
PB  - Alpha Books , 
KW  - Conflict management ; Problem employees
N1  - Includes bibliographical references (p. 194-195) and index
ER  -