@book{161742,
	author = {Schiffman, Stephan, },
	title = {25 kesilapan jualan yang paling lazim dilakukan dan cara mengelakkannya},
	publisher = {Synergy Books International , },
	year = {1997},
	address = {Kuala Lumpur : },
	edition = {Ed. ke 2},
	note = {Judul asal: The 25 most common sales mistakes and how to avoid them}
}