TY  - BOOK
AU  - Nor Hapiza Mohd Ariffin, 
TI  - PENGURUSAN INSANI DALAM SISTEM PENGURUSAN PELANGGAN / 
SN  - 9789834900922
U1  - 658.812 23
PY  - 2019///
CY  - Kuala Lumpur
PB  - Dewan Bahasa dan Pustaka, 
KW  - Customer relations
KW  - Management
KW  - Consumer's preferences
KW  - Relationship marketing
N1  - Includes index; Bibliography : pages 169-182
ER  -