01775nam a22003011i 4500 20210103142113.0 210103t20132009at ao||e ||| 001 0 eng d 9781111575861 RM 844.40 hardback PPAK eng PPAK rda 23 651 651 STU R Stulz, Karin M., author. Procedure & Theory for Administrative Professionals / Karin M. Stulz, Kellie A. Shumack, Patsy Fulton-Calkins Seventh Edition Australia : South-Western, Cengage Learning , ©2013 ©2009 xv, 460 pages : colour illustration and photographs ; 26 cm. rdacontent text rdamedia unmediated rdacarrier volume The Workplace--Constantly Changing -- Your Professional Image -- Workplace Teams -- Self-Management -- Ethical Theories and Behaviors -- Leadership -- Customer Service -- Written Communication -- Verbal Communication and Presentations -- Global Communication--Technology and Etiquette -- Managing Records -- Managing Electronic Records -- Personal Finance and Investment Strategies -- Meeting and Event Planning -- Travel Arrangements -- Workplace Mail and Copying -- Job Search and Advancement. Emphasises on critical thinking, creative problem solving, and professional development preparing students for challenges they may face in global market place. This title offers coverage of key topics ranging from various technologies, the changing workplace, leadership, and personal finance. Office practice. Secretaries. Shumack, Kellie A., author. Fulton-Calkins, Patsy, author. ddc B 180773 180773 0 1 PPAK R 2021-01-13 R 651 STU A01666651 2021-01-13 00:00:00 B