Stulz, Karin M. creator author. Shumack, Kellie A. author. Fulton-Calkins, Patsy author. text at 2013 2009 Seventh Edition monographic eng

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xv, 460 pages : colour illustration and photographs ; 26 cm. Emphasises on critical thinking, creative problem solving, and professional development preparing students for challenges they may face in global market place. This title offers coverage of key topics ranging from various technologies, the changing workplace, leadership, and personal finance. The Workplace--Constantly Changing -- Your Professional Image -- Workplace Teams -- Self-Management -- Ethical Theories and Behaviors -- Leadership -- Customer Service -- Written Communication -- Verbal Communication and Presentations -- Global Communication--Technology and Etiquette -- Managing Records -- Managing Electronic Records -- Personal Finance and Investment Strategies -- Meeting and Event Planning -- Travel Arrangements -- Workplace Mail and Copying -- Job Search and Advancement. adult Karin M. Stulz, Kellie A. Shumack, Patsy Fulton-Calkins Office practice Secretaries 651 9781111575861 PPAK 210103 20210103142113.0 eng