TY - BOOK AU - Krames,Jeffrey A. TI - WHAT the BEST CEOs KNOW: 7 Exceptional Leaders and Their Lessons for Transforming any Business SN - 9780071462525 U1 - 658.406 23 PY - 2005/// CY - New York : PB - McGraw-Hill, KW - Chief executive officers KW - United States KW - Case studies KW - Leadership KW - Case studies. KW - Decision making KW - Biography N1 - Includes bibliographical references and index; The exceptional seven and the traits that defined them -- ; Place the customer at the epicenter of the business model : Michael Dell and the art of the customer -- ; Create an authentic learning organization : how Jack Welch converts learning into results --; Focus on solutions : Lou Gerstner on creating a customer-obsessed IBM -- ; Prepare the organization for drastic change : Andy Grove on strategic inflection points --; Harness the intellect of every employee : Bill Gates on creating a knowledge-based organization -- ; Create a performance-driven culture : Herb Kelleher on the importance of creating a family-like culture -- ; Learn from competitors, but remain faithful to the vision : how Sam Walton's vision created the world's largest company N2 - The author of the international bestseller The Welch Way sets his sights on identifying seven of the top CEOs of the modern era, and spelling out the traits, tactics and strategies that have led to their success. ER -