@book{184419,
	author = {Powers, Meredith,  and Costello, Laura,},
	title = {Reaching Diverse Audiences with Virtual Reference and Instruction : },
	publisher = {ROWMAN & LITTLEFIELD, },
	year = {2019},
	series = {Practical guides for librarians ;  },
	address = {Lanham, MD, United States :},
	note = {Includes bibliographical references and index.}
}