00851nam a2200229 i 4500003000400000005001700004008004100021020004000062040002500102082002200127100002700149245011500176264007000291300005800361336002100419337002500440338002300465650002200488650004200510650004000552650002900592OSt20260204110248.0260204s2025 si a erb 000 0 eng d a9789811292330cRM 167.20qpaperback aPPAKbengcPPAKerda04223a658.80028563 1 aGoh, Francis,eauthor.10aINNOVATE TO ELEVATE! :bA journey through Mindset and Gen AI to enhance Customer Experience / cDr Francis Goh 1aSingapore : bWorld Scientific Publishing Co. Pte. Ltd., c[2025] aix, 322 pages : billustrations (some color) ;c23 cm atext2rdacontent aunmediated2rdamedia avolume2rdacarrier10aCustomer services20aMarketing xTechnological innovations20aSelling xTechnological innovations20aArtificial intelligence