TY  - BOOK
AU  - Alcock,Tim D.
TI  - ISO 9000: : a manager's guide
SN  - 967914898X
U1  - 658.562 23
PY  - 1995///
CY  - Shah Alam, Selangor : 
PB  - Times , 
KW  - Total quality management
ER  -