| 000 | 00731nam a2200241 i 4500 | ||
|---|---|---|---|
| 001 | C2-0296545 | ||
| 003 | PPAK | ||
| 005 | 20180728074903.0 | ||
| 008 | 090422s2007 ilua|||| ||||| | eng d | ||
| 020 | _a9781419597213 ; 1419597213 | ||
| 040 |
_aPPAK _beng _cPPAK _erda |
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| 082 | 0 | 4 |
_a658.8 _223 |
| 090 | 0 | 0 |
_a658.8 _bMCC _dG |
| 100 | 1 |
_aMcConnell, Ben, _eauthor |
|
| 245 | 1 | 0 |
_aCreating customer evangelists : _bhow loyal customers become a volunteer sales force |
| 264 | 1 |
_aChicago : _bKaplan Publishing , _c2007 |
|
| 300 |
_ax, 230 pages : _billustrations ; _c21 cm |
||
| 336 |
_2rdacontent _atext |
||
| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
||
| 650 | 1 | 0 | _aCustomer relations |
| 942 |
_ddc _cB |
||
| 999 |
_c100989 _d100989 |
||