| 000 | 02711nam a22003251i 4500 | ||
|---|---|---|---|
| 999 |
_c176291 _d176291 |
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| 003 | OSt | ||
| 005 | 20200202165114.0 | ||
| 008 | 200202t20182018nju e 001 0 eng d | ||
| 020 |
_a9789813274761 _cRM84.00 _qpaperback |
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| 040 |
_aPPAK _beng _cPPAK _erda |
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| 082 | 0 | 4 |
_223 _a381.142 |
| 090 |
_a381.142 _bJON _dG |
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| 100 | 1 |
_aJongen, Wijnand, _d1959- _eauthor. |
|
| 245 | 1 | 0 |
_aTHE END OF ONLINE SHOPPING : _bTHE FUTURE OF NEW RETAIL IN AN ALWAYS CONNECTED WORLD / _cWijnand Jongen Chairman of Ecommerce Europe, and CEO of Thuiswinkel.org. |
| 246 | 3 | 3 | _aFuture of new retail in an always connected world |
| 250 | _aFirst edition. | ||
| 264 | 1 |
_aNew Jersey : _bWorld Scientific Publishing Co. Pte. Ltd., _c[2018] |
|
| 264 | 4 | _c©2018 | |
| 300 |
_a304 pages : _c23 cm |
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| 336 |
_2rdacontent _atext |
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| 337 |
_2rdamedia _aunmediated |
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| 338 |
_2rdacarrier _avolume |
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| 500 | _aIncludes bibliographical references and index. | ||
| 505 |
_tThe onlification of society --
_tOnlife retail in the smart economy -- _tConsumers in the sharing economy -- _tSustainable shopping in the circular economy -- _tPower to the onlife consumer -- _tOrientation: the N=1 effect -- _tSelection: new paradigm of choice -- _tHow to pay: no-click buying in the blockchain -- _tDelivery: the last mile dilemma -- _tCustomer care: customer service becomes customer intimacy -- _tNew business models -- _tWork and study in onlife retail -- _tThe rise of the network society. |
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| 520 | _aRetail is going through difficult times and is suffering the consequences of both the economic crisis and the digitization of society. Fundamentally, there is a bigger problem: stores cannot keep up with the changing behavior of customers who are connected 24/7, customers for whom there is no distinction between online and offline. The End of Online Shopping: The Future of New Retail in an Always Connected World describes how the smart, the sharing, the circular, and the platform economy are shaping a new era of always connected retail. Retailers urgently need to innovate if they want to stay relevant in a world dominated by marketplaces and sharing platforms. The book contains inspiring examples from different industries which include the usual suspects such as Amazon, Alibaba, and Google, but also local startups and covers all aspects of the customer journey, from orientation and selection to delivery. The End of Online Shopping provides an excellent overview of shopping trends and developments worldwide, and offers readers indispensable insights into the future of retail."-- | ||
| 650 | 1 | 0 | _aElectronic commerce |
| 650 | 2 | 0 | _aTeleshopping |
| 650 | 2 | 0 | _aConsumer behavior |
| 942 |
_2ddc _cB |
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