| 000 | 00912nam a2200277 i 4500 | ||
|---|---|---|---|
| 001 | C2-0237042 | ||
| 003 | PPAK | ||
| 005 | 20180727200645.0 | ||
| 008 | 011031s2001 my a|||| ||||| | may d | ||
| 020 | _a9676111422 ; 9789676111425 | ||
| 040 |
_aPPAK _beng _cPPAK _erda |
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| 082 | 0 | 4 |
_a658.812 _223 |
| 090 | 0 | 0 |
_a658.812 _bRAH _dG |
| 090 | 0 | 0 |
_a658.812 _bRAH _dKMI |
| 100 | 0 |
_aRahmat Ismail, _eauthor |
|
| 245 | 1 | 0 |
_aPengurusan khidmat pelanggan : _bpetua dan teknik |
| 264 | 1 |
_aKuala Lumpur : _bUtusan Publications & Distributors , _c2001 |
|
| 300 |
_axv, 152 pages : _billustrations ; _c21 cm |
||
| 336 |
_2rdacontent _atext |
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| 337 |
_2rdamedia _aunmediated |
||
| 338 |
_2rdacarrier _avolume |
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| 490 | 1 | _aSiri motivasi dan kecermelangan Utusan | |
| 650 | 1 | 0 | _aCustomers services. ; Customer relations. ; Consumer satisfaction. |
| 830 | 0 | _aSiri motivasi dan kecermelangan Utusan | |
| 942 |
_ddc _cB |
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| 999 |
_c52754 _d52754 |
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