Strategic customer care : an evolutionary approach to increasing customer value and profitability
Publisher: Toronto, Canada : John Wiley , 1999Description: viii, 305 pages : illustrations ; 23 cmContent type:- text
- unmediated
- volume
- 0471643424
- 658.8Â 23
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Book | Perpustakaan Alor Setar | RFID | Rujukan Dewasa | R 658.8 BRO (Browse shelf(Opens below)) | Not For Loan | A00913720 | ||||||||||||
| Book | Perpustakaan Kulim | Rujukan Dewasa | R 658.8 BRO (Browse shelf(Opens below)) | Not For Loan | A00913721 |
Includes bibliographical references and index
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