Mengendali aduan pelanggan : mengubah cabaran kepada peluang

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Series: Siri rahsia kejayaanPublisher: Petaling Jaya, Selangor : Pearson Malaysia , 2003Description: ix, 250 pages ; 21 cmContent type:

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	Book	Perpustakaan Alor Setar		RFIDTI	Pinjaman Dewasa	658.812 DEN (Browse shelf(Opens below))					Available			A01113560
	Book	Perpustakaan Baling			Pinjaman Dewasa	658.812 DEN (Browse shelf(Opens below))					Available			A01043099

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